Draft preview policy · Effective 4 September 2026. This document should be legally reviewed before commercial launch.
Information we collect
ZenGiant may collect account details, workspace configuration, support communications and operational records entered by authorised users.
How information is used
Information is used to provide, secure, support and improve subscribed services, communicate about accounts and meet legal obligations.
Customer control
Customers remain responsible for determining what information their authorised users enter and for requesting retention, export or deletion actions under their agreement.
Optional website measurement
When enabled, Google Analytics 4 and Microsoft Clarity help us understand website use, while Google Ads measures enquiries from advertising. These optional tools only load after you choose the relevant permission in Cookie preferences.
Tracking is limited to Zen Webnet’s public marketing pages, not login, checkout, billing, dashboards or customer workspaces. We do not send your enquiry details to these tools. Clarity masks forms and chat content and is not loaded on pages with URL queries or fragments.
You can reject optional tracking or change your choices at any time. Reducing permissions reloads the page to stop tools already loaded. Essential account and security storage is not removed.
Questions: info@zenwebnet.com