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All ZenGiant industries
ZenGiant for IT & services

Move opportunities into projects, delivery, support and recurring revenue.

Agencies, consultancies, software firms and managed services. Start with the recommended operating model, adjust every module and expand to new locations without changing platforms.

Inside the product

A working view of your operation.

These previews use the actual records, queues, stages and controls designed for it & services—not a generic dashboard with a different title.

Live product view

Executive overview

IT & services command centre

ZA

Open projects

24

7 due soon

Utilisation

78%

+5%

SLA met

96%

+1.4%

Pipeline

₹34L

+18%

Performance trend

+18.4%

Action centre

Proposal accepted

Project template created

Team and budget assigned

Day-to-day workflows

See the workflow, not a placeholder.

Live product view

Operations workspace

Delivery command board

ZA
Client projectContextStatusOwner
PRJ-308Website redesignClient reviewTeam Pixel
PRJ-311Cloud migrationIn progressTeam Infra
TKT-884Priority incidentSLA 38 minSupport
RET-029Monthly SEOReport readyGrowth
Saved views
Bulk actions
Role permissions
Live product view

Visual workflow

Client project workflow

ZA
Qualified28
Due 1d
Due 2d
Due 3d
Proposal14
Due 1d
Due 2d
Due 3d
Won8
Due 1d
Due 2d
Onboarding6
Due 1d
Due 2d
Live product view

Connected record

Client project 360° record

ZA
01

PRJ-308

Website redesign

OwnerTeam Pixel
StatusClient review
WorkspaceIT & services

Activity and automation timeline

Proposal accepted

Recorded with owner and audit history

9:20

Project template created

Recorded with owner and audit history

10:20

Team and budget assigned

Recorded with owner and audit history

11:20

Client portal invitation sent

Recorded with owner and audit history

12:20
Live product view

Multi-location control

Locations, people and integrations

ZA

Location performance

Primary location92%
North region78%
South region84%

Connected services

Email & calendar

Connected

Git repositories

Connected

Cloud monitoring

Connected

Customer support

Connected

Recommended foundation

10 connected modules, configured for it & services.

Switch individual capabilities on or off, set permissions by role and location, then add custom workflows unique to your organisation.

CRM

Recommended

Lead inbox · Manual lead capture · Contact management

Quotations

Recommended

Estimate builder · Product and service catalogue · Price books

Projects

Recommended

Kanban boards · Tasks and subtasks · Milestones

Service Desk

Recommended

Ticket inbox · Email-to-ticket · Customer portal

Accounting

Recommended

Chart of accounts · General ledger · Sales invoices

HR

Recommended

Employee records · Organisation structure · Legal entities and business units

Payroll

Recommended

Salary structures · Pay runs · Attendance inputs

Documents

Recommended

Folders and tags · File uploads · Document templates

Automations

Recommended

Trigger builder · Conditions · Multi-step actions

Analytics

Recommended

Executive dashboards · Module dashboards · Custom reports

Detailed capability set

Ready to demonstrate from day one.

Every capability links to a working record, workflow, permission or report in the customer workspace.

CRM

Lead inbox

CRM

Manual lead capture

CRM

Contact management

CRM

Company accounts

Quotations

Estimate builder

Quotations

Product and service catalogue

Quotations

Price books

Quotations

Discount rules

Projects

Kanban boards

Projects

Tasks and subtasks

Projects

Milestones

Projects

Dependencies

Service Desk

Ticket inbox

Service Desk

Email-to-ticket

Service Desk

Customer portal

Service Desk

Queues

Accounting

Chart of accounts

Accounting

General ledger

Accounting

Sales invoices

Accounting

Purchase bills

HR

Employee records

HR

Organisation structure

HR

Legal entities and business units

HR

Departments divisions and locations

Payroll

Salary structures

Payroll

Pay runs

Payroll

Attendance inputs

Payroll

Leave deductions

Documents

Folders and tags

Documents

File uploads

Build your it & services workspace.

Start free for seven days or ask our team to configure a tailored demonstration.